Hacker News Reader

Comment by andrepew | Hacker News Reader

Probably for the best with their history of customer support black holes and horror stories of falsely banned accounts in all their consumer products.

Google is one of the last companies in the world I’d trust to hold my finances.

View on HN

Recently got my Adsense account banned, but did't use it since 2017, their ban system triggers randomly on any account:

https://news.ycombinator.com/item?id=28628849

It's one of the aspects that is in my cons column as I decide on a new phone. I'm waiting to see what the Pixel 6 turns out like, but at the back of my mind is the knowledge that if there is a problem with it I'll be shouting into the void that is Google's support organisation, and I'm just not sure I want that.

Anecdotal: Google store direct purchased hardware support has been good. Responsive support and RMA process if you need it. Obviously doesn't help you with your higher level account ban situation.

That's good to know. Their total inability to do customer service in general makes me twitchy.

"Dear John Q, your Gbank account and cards linked to it, have been frozen due to un-Googley activity.

The appeal you are thinking of submitting has also been proactively denied.

Enjoy your vacation."

Nah, Im more afraid of google building content-isesque system where random people can post claim to any ones money. And google trying to convince us its a good thing.

a google bank account would be as risky as holding cryptocurrency

Reply on news.ycombinator.com