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Comment by arthur_sav | Hacker News Reader

Seems they forgot to write the documentation lol https://docs.cloud.coinbase.com/exchange/reference/market-fe...

Coinbase CEO here. Thx for mentioning it, we’ll get that fixed.

This is an early release from us and I would expect there to be a few quirks. Please keep sharing any feedback.

Is there any way to get support regarding the API? We are trying to increase the send limit of our application, but can't get any support for over 3 months. No one's monitoring the SO tag as is mentioned in documentation.

Thanks for pointing this out, we're working on ramping up support and a dev rel team. Appreciate the feedback.

Thoughts on https://news.ycombinator.com/item?id=28588896 ?

Non-techie Family member got scammed with this last month and lost $4k ETH while using coinbase. Thought I would let you know since it seems very common at the moment, might be worth having an alert to users not to send ETH to anyone who says they will 2x their coins. Cheers,

I'm not sure it's coinbase's responsibility to tell users not to run with scissors. Anyone who thinks sending money to random links they see on the internet that are promising to send them more money back for free probably shouldn't be entrusted with managing money.

Complete agreement with this comment.

What should a founder do? Focus on their product, the better they become more scamers will attract, but is for the user to use some basic logic.

Otherwise, should they tell people that there is no such thing as Nigerian Prince? Because Nigeria is a Republic but some people don't even check the basics, they tend to just refuse their responsibility.

I think a good solution would be to allow users to flag a wallet interaction as a scam (akin to a down vote). Then, after enough votes, you could get a warning analogous to what Safari does when you are about to go to a known scam website.

People here forget that the average person (especially as they age) will at some point fall for a scam. Insurance companies are starting to recognize that, because as you approach old age and death, apparently the mind gets more trusting of strangers to reduce mental load.

If this system existed it would immediately cause all scammers that aren't already doing it to make a new wallet address for each 'lead' and make a reputation system worthless. I would be very surprised if this wasn't already common practice.

Nothing is ever a solution, only a hurdle.

This post doesn’t seem at all appropriate to me. Those scams are the most bottom of the barrel, low effort, have existed forever, and have nothing to do with Coinbase at all. I worry that pinging founders direct with this nonsense will keep them out of one of the few forums where I ever get to see them contribute.

Depends. Most CEOs I interact with are anti-fragile. The legitimacy of crypto has a lot to do with CB, so it is in everyone’s best interest to fight scammers being front page promoted by YouTube:)

I don't see RobinHood worrying about people sending money to Nigerian Princes.

Crypto trading being secure, reliable, engaging etc is important to coinbase. Not people being scammed in ye olde isk doubling trick.

Documentation was linked to here from main page: https://docs.cloud.coinbase.com/

Not sure where you found that other link but sort of embarrassing to have that publicly exposed.

It happens, we're not perfect ¯\_(ツ)_/¯

I just searched for 'commerce' in the main documentation and voila

Hi Joe here, leading up Cloud at Coinbase. Thanks for pointing this out, as a new product there's bound to be some quirks! Really appreciate the feedback. we'll get things like this fixed.

Reply on news.ycombinator.com