Also:
> There's fraud where people buy an item online, then claim they never received it and get their payment refunded while keeping the item.
A blockchain can't solve that kind of problems. And it never will. It is not because something is written on a blockchain that it is true, except for cryptocurrencies because that is how they define truth. But as soon as you have something happen in the real-world (in your example, an item sent in exchange for a payment), then a blockchain is useless, or at least, it is not any more useful than any type of ledger.