It's a shame. I'm guessing it wasn't always so? I have memories as a kid of Home Depot staffing older, knowledgeable people. And going to a department store with my mom and seeing the sales ladies help her with every little thing.

Today both places are very much 'good luck, youre on your own' and staffed by people who seem like they very much don't want to be there.

Did they use to pay better, comparatively?