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I don't think Apps are successful because the UX of Teams keeps me stuck in IMs.

I rarely if ever look at a Teams channel. I've only written maybe ~5 messages in a teams channel before.

Everything I've ever done has been in an IM/group chat.

Same here. We do have groups for different projects and customers but I never checked them because no notifications are sent when somebody posts something there. I know they store some project related files in these chats but to me it feels similar as Sharepoint - you know there must be somthing there but impossible to find when needed.

Different experience for me. For every JIRA ticket we do in our sprints we create a new public Teams channel and do our pairing in this channel.

If people send me a DM or make group chats I stop them so we continue in a „public“ place.

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