Whatnow?
Not sure what's the catch though, Hope someone else who have used it will enlighten us. If I have to take a guess, It would be network performance like most other inexpensive cloud infrastructure providers but the load balancer says 10mbps.
In general, I can highly recommend them.
Have you checked their security promises? AWS KMS like service would be bit too much to ask I guess, Considering they're VMs FDE should be fine?