> “No one outside of this chat, not even WhatsApp, can read or listen to them.” Those assurances are not true.
to (buried in the middle):
> Because WhatsApp’s content is encrypted <…> WhatsApp reviewers gain access to private content when users hit the “report” button on the app, identifying a message as allegedly violating the platform’s terms of service. This forwards five messages <…> to WhatsApp in unscrambled form
Unless I’m missing something, the article so far confirms that in WhatsApp:
(1) Signal-based E2E chat encryption still works as expected,
(2) reports actually get reviewed (I used that feature a few times), and
(3) FB mines down to bedrock everything else apart from actual chat contents. Nothing new here.
Since, as far as my personal experience goes, almost no one uses Signal and almost everyone uses Telegram in non-E2EE mode, the choice appears obvious.
That all said, the horribleness of content moderation jobs deserves more awareness.