You're contradicting yourself. You say I'm wrong but then you just confirm they are tech illiterate despite using it more than ever.
That's worrisome. They take everything for granted. It should work because it's magic. And that leads them to, as you say, only expect results without being aware of any consequence.
What about privacy? Who cares? What's that? How do companies know about my stuff? And anyway, I dont have anything to hide.
And that is not only going to affect them but everyone.
Just imagine not being able to make something to eat because you don't care how, you only care about eating something, no matter where it comes from.
Privacy in this case is only an example. If you work with them you'll realize they are useless if anything goes slightly off rail. What now? The button doesn't work.