That's terrible news. I wonder how this will interact with ProtonMail (which I just switched to.)
On the other hand, I don't think you can draw your conclusion from those two examples. Also, other than the cantons of Appenzell Innerrhoden and Glarus, Switzerland isn't really a direct democracy, semi-direct at best. You'll notice they have representatives in a federal structure, despite having mechanisms for some direct democracy, and that's not for nothing.