"may have been optimal"
I follow your reasoning, but this approach is optimized for Airbnb alone. The trick is to find an approach that maximizes both Airbnb's business goals and the happiness of the customers.
I follow your reasoning, but this approach is optimized for Airbnb alone. The trick is to find an approach that maximizes both Airbnb's business goals and the happiness of the customers.
Ideally, a CEO would try to align all of the goals of the parties relating to the business so that the dynamic is synergistic, not win-lose.