https://gdpr-info.eu/art-20-gdpr/ reads
> 1. The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller [..]
https://gdpr-info.eu/art-4-gdpr/ reads
> ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); [..]
If however your customers are natural persons, you can migrate their data from a competitor (with their help and/or agreement).
Helping with the latter appears to be the point of Hotswap.
Exactly. Content in your website is not information relating to an identified or identifiable natural person. GDPR does not require a company to provide export of website content. It does have a requirement to export data they have stored about you though.
(Not disputing your assessment myself)
https://noyb.eu/en/exercise-your-rights-article-20-transfer-...