"They are so insecure that they are also the only website creator I’m aware of that doesn’t allow you to export your content, so they’re like a roach motel where you can check in but never check out."
So I guess there's probably demand for a nice export tool there.
Their support basically told me to fuck off when I asked why on earth they gave him my details, and the CEO just ignored me.
Great company.
But I do think that customers ought to be able to have a choice in the vendors they use. They should be able to choose the right platform for their needs, which will change over time. We want to help facilitate that.
No it's not! Most people using Wix have no idea they will ever NEED to export their data. Call it user ignorance.
(Not disputing your assessment myself)
https://noyb.eu/en/exercise-your-rights-article-20-transfer-...
https://gdpr-info.eu/art-20-gdpr/ reads
> 1. The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller [..]
https://gdpr-info.eu/art-4-gdpr/ reads
> ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); [..]
If however your customers are natural persons, you can migrate their data from a competitor (with their help and/or agreement).
Helping with the latter appears to be the point of Hotswap.
Exactly. Content in your website is not information relating to an identified or identifiable natural person. GDPR does not require a company to provide export of website content. It does have a requirement to export data they have stored about you though.