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Very much this.

My professional life has been interacting with very large organizations (as clients, not employers) -- think Fortune 500 firms, if not bigger. Major oil companies (I live in Texas), major defense contractors, etc.

These are not GSuite users, generally speaking. It's Office and Exchange in these places. Microsoft is VERY VERY STRONG at the Enterprise level.

I’ve used outlook/exchange for nearly 20 years at work, with over a decade of that on the web version, which has got progreso ly more featureful as we upgrade (slowly) to more recent versions. Most recently moved to cloud based exchange and it’s still fine - and none of the sync issues that I hear from people who use macs.

I'm in the UK, have also worked a lot with large enterprise customers in Europe and my experience matches yours.

The largest players in the tech sector are outlook shops. Except Google.

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Chromebooks and gmail have eaten the education sector, so if indeed you’re right that GSuite adoption outside the tech sector and education sectors, then this will be short lived.