At one point it was easy enough for the average person to use, because the average person had to deal with a command-line. But tech, in its infinite quest to Make More Money, keeps chasing the dumbest of the dumb so that it can expand its market into an imagined infinity. It kinds of reminds me of the windshield repair shop that takes a baseball bat to nearby windshields at night to drive business
How about we work towards unwinding this whole mess and meet users in the middle??
FOSS and open protocols are criminally undervalued because of greed, and all the fake newbie empathy it generates
People have such a gap-filled view of the past. I barely had to learn any IRC command-line stuff because of mIRC
As for the chatbot craze? It was a craze. A fad.