"Sandwich Technique"
All you ever need to know.
All you ever need to know.
The 'non violent communication' stuff feels useful as a pattern of conversation when you need to strengthen and clarify your own communication. It helps lead to statements that can't be quibbled with or creatively re-interpreted. Have you ever noticed some one making a big deal out of an offhand remark that wasn't really core to your point anyway? Sandwich technique can't help with that, but the meat of the article does.
Anyway, thanks for the spring board! Hope you enjoy the soliloquy.