- Can I update my app inside your store? Fruit company: No.
- Can I find out why? Fruit company: No.
- Can I find out who or what makes this decision? Fruit company: No.
- Can I update my app outside your store? Fruit company: No.
- Can I contact my customers? Fruit company: No.
- Can I even identify my customers in order to help them? Fruit company: No.
- Can I directly give my own customers a refund? Fruit company: No.
- Can I be removed from your list of featured apps? Fruit company: No.
- Can customers prevent this one app from being auto-updated into brokenness? Fruit company: No.
- Can you tell customers that this new brokenness is your fault and not the developer’s? Fruit company: No.
And on, and on, and on, and on.
This is a completely absurd system that has never, ever, ever benefited customers or developers nearly as much as fruit companies.
Congress can’t act soon enough.