Comments such as these display such a lack of empathy but yet they seem extremely prevalent on HN. What is it about some of the people who make up this community that makes them think life is as easy as simply choosing a better alternative to the current state?

It’s like telling a depressed person to just stop being sad. Life doesn’t work like that.

This article mentioned the call center employees work out of Bogota, Colombia. According to routers the current unemployment rate is over 17% there. It may not be so easy for them.

Source: https://www.reuters.com/article/colombia-employment-idUSL2N2...

In the ideal world, this is always a valid suggestion, but, sadly, we're not in one. It only really works in unsaturated job markets (when everyone can get a job), preferably with high learning curves (so threatening to leave can become a leverage by itself). Phone support is not one of those blessed markets.

Sure, that's an option, but then the next person will still have to deal with it. And you can do that but while making arrangements why not make some noise about it too? Maybe things will change, maybe they won't, but if you're already one foot out the door, "what can they do, fire me?"

Full of companies who want the average person under wage slavery, maybe