> which captures all the key log files and status information from the ailing machine.

Machine? As in singular machine goes down and you wake up 5 people? That just sounds like bad planning.

> Pearson is spinning up a new cloud server, and Rawlings checks the documentation and procedures for migrating websites, getting everything ready to run so that not even a second is wasted.

Heroic. But in reality you have already wasted minutes. Why is this not all automated?

I understand that this is a simulated scenairo. Maybe the situation was simplified for clarity, but really if a single machine going down leads to this amount of heroics then you should work on those fundamentals. In my opinion.