> > "contacted Amazon, who responded with "we'll deal with the issue and get back to you within 48 hours", which never happened"

> "If you complain to Amazon that the seller is contacting you outside the Amazon messaging platform and harrassing you, then Amazon will close their seller account."

What is the purpose of telling somebody to do exactly what they just told you they already did, and insisting that it will work when they just told you it didn't? Your comment is tantamount to gaslighting.