I can't share specifics about OP's account, but four humans reviewed the data (i.e. humans hit send on each of the above emails). This is no excuse, though—verifying the legitimacy of a business while protecting customers from fraudsters is something we don't take lightly. This was a rare case in which we were missing some info—but we want future cases to be increasingly rarer. We're reviewing what happened to prevent something similiar from happening again.