I'm not a fan of NDA's like this but I keep wondering reading that whole thing:
An Uber driver is carjacked, why is Uber in play here?
Is Uber potentially responsible in some way?
An Uber driver is carjacked, why is Uber in play here?
Is Uber potentially responsible in some way?
This wouldn't have happened without Uber's involvement, and Uber is uniquely situated to be able to prevent this type of carjacking. If they're not responsible for the costs of their safety decisions, they should be.
If they knew someone was a carjacker and didn't stop them I could see what you're saying, otherwise ... that's pretty distant a connection IMO.
The downside of this is that it decreases Uber's revenue. If Uber realizes the benefits of low security in their app, but not the costs, they have to incentive to take these or any other precautions. Making Uber responsible for the negative externalities of its service means that they have to take them into account when determining how to maximize profit.