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Comment by bee_rider | Hacker News Reader

Huh. Well, I guess this does shift the individual from product to customer, although it seems like quite a drastic measure to take.

The real moral I guess is, set up 2FA and maybe that trusted recovery person feature, whatever they call it.

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Not really, considering that every person who used the trick didn't even open it and returned it immediately after getting their account recovered. Facebook already caught on to this.

The real moral is to not build your company without any modicum of user support.

The users who have any clue what 2FA is are not the ones getting their account hacked. They are the 60+ year olds who use Facebook as their only contact with friend and family, unfortunately.

Sadly, the moral is that you can build a company without user support. You just need to grow fast past the stage where users can ignore you. Even if you don’t have a FB account you are in danger of imposter creating one for you. A very small percent of customers require support and you can safely ignore them.

More like product and customer. Not like Facebook has an incentive to treat your data with any more respect if paid or not.

Just like how movie tickets and train tickets don't get any cheaper with advertisement everywhere.

You're even more-so the product with a FB device on your head. You're just paying to be tracked in a much more intimate way than before, why else would they now require a FB login?

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