B) The top-level domains offered here are absolute garbage and are generally seen as problematic. See A.
C) Freenom has a lot of power as the holder of its namespace. Don't like that? Bring it up with ICANN.
Because the Internet is built around a lot of abstractions that only make sense in light of the historical context at the time the technology was originally adopted, it really doesn't lend itself to being friendly to newbies. These people are actively preyed upon by a hostile industry full of shady operators.