Hacker News Reader

@thomasmonopoly You bet on Google. We owe you better. I'm investigating.

While it seems ridiculous that it happened, its neat that someone that high up is looking into it.

Attitudes like that exacerbate the problem. It would have been "neat" if somehow Mr. Gundotra's involvement was prompted early on. Perhaps by a chance meeting at a conference and he overheard Dylan's issue and took it upon himself to look into it. But that's not what happened. Dylan took every single step possible. Even went way beyond what should be remotely necessary. Just to get an answer. And after all of that a Senior VP of the company is somehow notified (obviously by an informal channel) and decides to help. Most people won't be so fortunate as Dylan to garner that type of attention.

There's nothing "neat" about that.

About 80% of the way through his essay, he mentions that a Googler did originally try to help him. I presume that was before he started spamming Twitter? I think I read somewhere (Twitter?) that it was Matt Cutts that originally tried to help him -- not an SVP but still a very influential guy.

It only took spamming the entire internet on twitter to get someone to notice. If you look at @thomasmonopoly, you'll see what I mean.

Reply on news.ycombinator.com