This community is not represented on youtube etc. so I guess that's why we don't hear about the interest in trackspoints that much.
1) 3 buttons at the top of the mousepad, ideally contoured to be comfortable and easily differentiated.
2) A 3+ year warranty, rather than just 1 year.
The screen and the high-end internals are really grabbing me.
I'm not expecting Next Business On Site warranty from a new company (though that would be nice...), but an option for at least 3 years is the very minimum for me.
For longer warranties in general, that is something we would like to do. We're giving ourselves some time in market in order to price it appropriately, but since our product is easy to repair, we believe our costs for supporting warranties will be lower than it would be for less repairable products.
Absolutely. In particular, I wouldn't expect an "at-home service" warranty this early in the life of your company, for such an easily repaired laptop. Rather, I'd expect a warranty in which you cross-ship a replacement part, provide instructions to replace it, and say "just put the old part back in the box we shipped you the replacement in and drop it in your outgoing mail".
As a predominantly windows based user every time I use a mac touchpad I'm blown away the fluidity and features like the psuedo-click. I've been eagerly awaiting windows compatible hardware of the same quality and functionality.