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Comment by jgautsch | Hacker News Reader

Hey congrats on launching– Wanted to drop a note from someone who has been burned: avoid .xyz domains like the plague. They can revoke your control of the domain at any time if you end up on a spamhaus (etc.) list. This happened to me even though I was only using my .xyz for a non-prod env shared with a customer. One day control of the domain was just taken by the .xyz org and I had no recourse other than generic ticket submission.

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Hi! This is Ron from .xyz - I wanted to chime in and welcome you to please reach out to us so that we can figure out what happened with your domain. Please be assured that the XYZ Anti-Abuse Team does not suspend domains unless they are in violation of the Anti-Abuse Policy, and domains that are flagged by blacklists are investigated and confirmed for abusive activity. The .xyz domain extension is treated just like any other domain extension. Email deliverability issues are most often caused by the email content or the setup, i.e. using free email services on shared hosting, low mailbox usage, using a shared IP to send email, and violations of the CAN-SPAM Act. If you are still having deliverability issues, please contact us at hello@gen.xyz so that we can assist you in correcting the issue. We have been featuring successful businesses and prominent individuals using .xyz domains every Wednesday since 2014. Check them all out here: https://gen.xyz/ww.

Wow, I had no idea. We're planning to switch domains soon [https://hotglue.io] – thanks for the heads up.

I'd be wary of .io too:

https://fortune.com/2020/08/31/crypto-fraud-io-domain-chagos...

I launched a service on .io in 2012 and moved away to a less-good .com in 2016 - apart from the political issues, its registry services feel & look very ancient. I almost lost the original domain through a forgotten password!

Oof... thanks for the advice.

Argh, this is news to me. Guess I should consider a .com as well.

Just another data point: I signed up and received your confirmation email in my spam folder (gmail)

Ah, thanks for letting me know!

This is also true of many TLDs that correspond to localities. For example it is a TOS violation to disparage Las Vegas on a .vegas domain. Not all TLDs are created equal.

I second to that advice. Im running mailwip.com and I saw a lot of spam from xyz domains

the spam haultd rated xyz quite high on soam so stay away from it

Hi! This is Ron from .xyz - I wanted to shed some light on the subject. XYZ takes abuse very seriously and we do not allow spam, phishing, the distribution of malware, or any other type of illegal activities in our namespaces. We actively intervene when any of the above activities have been confirmed by our Anti-Abuse Team. As a result, the .xyz TLD has a lower badness index score than most legacy TLDs as reported by Spamhaus.org. If you are encountering spam from .xyz domains, please forward the emails to xyz_abuse@gen.xyz or open a ticket at gen.xyz/abuse to have this investigated by the XYZ Anti-Abuse Team.

And the next problem will be that many mail servers give you a higher spam rating for .xyz domains because it‘s mostly used by spammers.

Ron from .xyz here and I’d love to clear the air - some outdated mail servers irresponsibly block all new TLDs - even though their junk mail filters are proven to work and should work on content that is junk - no matter the TLD. The .xyz TLD has a lower “badness index” score than most legacy TLDs as reported by Spamhaus.org. Email deliverability issues are most often caused by the domain reputation, email content, or the setup, i.e. using free email services on shared hosting, low mailbox usage, using a shared IP to send email, and violations of the CAN-SPAM Act.

We have made it our mission to provide affordable domain name options for the many entrepreneurs, small businesses, and individuals who need or want more options without extreme limitations, and they deserve to be treated the same as those using legacy TLDs. Our Anti-Abuse team successfully combats abuse with the assistance of our numerous cybersecurity partners and contributions from individuals in the community like yourself. This plus providing education on false information helps protect the reputation of all our amazing end users like HotGlue in the .xyz community.

We feature many of these successful businesses and prominent individuals using .xyz domains every Wednesday since 2014. Check them all out here: https://gen.xyz/ww.

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