The FBI's plan was even more bold. Rather than penetrate an existing encrypted phone company used by criminals, it would secretly start and market its own encrypted phone firm. While criminals used the devices, the FBI would be able to read what they were saying.
The challenge was that running a fake encrypted phone company was not that different from running a real encrypted phone company.
"We can't just run a good investigation; we have to run a good company,"
...
It was essentially a problem of marketing, Young said. The FBI needed to imbue this fake company with credibility so that criminals would buy and use the phones.[0]https://www.npr.org/sections/money/2019/02/13/694549634/epis...
Even asking a regular customer, "Hey, what happened to Ivan? I haven't seen him around. Is he still in the area?" while they're shopping for sports equipment could be a conversation that provides valuable information about someone's whereabouts.
Will try to find it, but it was awhile back.
edit:
https://slate.com/news-and-politics/2021/06/encrypted-messag...
> The operation came into being after the FBI took down a Canadian-based encryption service called Phantom Secure. Phantom Secure was marketing its services to criminal elements, offering secure communications through the encrypted cellphones that the company provided to syndicates. When the company was dismantled in 2018, the FBI sought to fill the void in the black market for secure criminal communications. To make that happen, the agency recruited a former distributor of Phantom Secure as an informant who, in return for reduced jail time, not only helped develop an encrypted communications system called ANOM, but helped market it to insular networks of criminal buyers.
The FBI is after the upper echelons of organized crime, and organized crime can be terrifyingly intelligent and resourceful. As another commenter mentioned, some of the Mexican cartels have their own IT departments and private cell providers.
What is that based on? If they are so smart, why are they in a business where they're risking their lives, living under constant legal threat, and ruining the lives of millions of others? Lots of people get very wealthy without those risks, such as many in the Bay Area? Who is smarter?
Having your own IT department isn't a sign of genius.
2) There might be more unintelligent people than people who are both intelligent and so incapable of socializing that they can't find work.
If you haven't heard of the just world fallacy, it might be worth looking into.