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Synology. QNAP is good too but Synology is probably the easiest to use and they have very strong and long-standing software support.

Edit: QNAP has had some security issues too. I’ve had Synology gear for close to a decade, interspersed with DIY servers and homelab stuff and really, really like it. If I were getting my parents a NAS/backup system, that’s what I would get.

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I've thought about that exact scenario - getting my parents a NAS/backup system - and I'd go for Synology if my parents were within driving distance, but they're across the country, and I don't feel like it's quite at the point where it would be free of maintenance to the degree I'd want.

(Especially considering the covid situation, where I haven't been able to see my parents in a couple years now due to quarantine requirements.)

I own a Synology, but I'm still not opening it up to the internet. I use a Wireguard VPN on a RPI to access it.

It's a minor inconvenience, but I can sleep sound at night knowing my NAS isn't being wiped by a zero day.

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