And then Microsoft gave us the gift of Internet Explorer 6.
My worst experience with Internet Explorer didn't even have to exist. Why did Windows 98 do Windows Update with Internet Explorer? Was there a technical reason why Windows Update had to be coupled with an open web browser session? My memory isn't that good but from what I recall it was really painful over dial up (technically up to 48kbps but in practice, you'd be lucky to get half of that).
Yes, it was so that Microsoft can claim that IE4 was an integral part of the OS and couldn't be removed.
At the time, it was indeed a gift and Netscape was already on its dying legs with Netscape 6, bloated beyond recognition