Nope, voice-over is not a bot but we outsourced it. Didn't realize she sounds like a bot. Let me collect some more feedback on this.
For example, the Basecamp landing page with real customer interviews and screenshots of the app looks a lot more appealing to me - http://basecamphq.com
However it is for the old interface.
If I hadn't read your comment, I too would have assumed it was a bot.