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I think a nice touch would be to auto follow or make it a selection that users can toggle on or off. Let's say someone tweets at my business, I think it adds a nice touch if the business auto follows the user who took the time to tweet about me.

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that's a great idea. we wanted to release a minimal viable product first to get feedback and ideas for new features. our beta actually already yielded a lot of helpful suggestions like allowing manual approval/editing as well as enabling auto-generated coupons for new followers.

we definitely will allow more granular control going forward.

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