This is a side project by my company, PaperG, which is intended to help small businesses. Most SMBs we work with try to manage social accounts, but quickly get burned out trying to keep up and leave them dormant.
Polly.IM helps automate routine things (thanking new followers with coupons, responding to check-ins, etc). It also helps identify and and suggest responses to other things like compliments, complaints, suggestions, etc. using our sentiment analysis tech.
Would welcome any feedback or suggestions from HN!