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Likely because it's being perceived as a third party app that was just arbitrarily installed. At least it can be presented that way, which is enough to get the story to spread.

It's honestly not that far off from the truth. Just because google uses your phone as a personal playground all the time doesn't make this instance any more or less outrageous. If this is what it takes for it to be perceived as outrageous as it is, then fine.

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Because it was done by the government, not just by Google. Yes, Google played a major role and yes, the tech companies do a lot of deeply concerning things on their own. But I was still taken aback that actual government software was installed on my phone without my knowledge or permission. It's a really bad precedent to set.

The fact that Google and the government worked hand in glove to do this doesn't make it less disturbing. Arguably it's more disturbing.

Precisely. That helpdesk answer is not adequate. Did Google push an app that the Mass dept of public help develops without MDPH being aware or approving that push? Or did MDPH know that google would do this?

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