In my work in systems change, we look for leverage points and other systems features in order to design strategies for change. (e.g., https://designdialogues.com/wp-content/uploads/2020/11/Syste...)
You can't control complex systems—heck, you can barely dance with them!—but still, we must find ways of working with them as effectively as possible. This is the only way we'll make real progress on the wicked problems of our time.