Other than Apple, every other hardware company is _not_ a software company.
Yes, they write software. It is universally garbage. If there is anything well-done about the software, it will be because the hardware company licensed (or more likely, just ripped off) someone else's software.
Google (a software company) cannot make any of the hardware companies in the Android ecosystem produce anything but garbage. Samsung Bixby anybody?
And this should not surprise anyone, as the leadership at a hardware company does not care, at all, about the software. Once you plunked down your coins and bought the hardware, the leadership at the company only sees software as an endless cost center. They want you gone as fast as possible.
It's a classic race to the bottom, and this is the result.
It's also one of the most potent forces driving people to use OpenRGB and every other free/libre open source tool.