I actually used to work as a test driver for FCA, and we were specifically told to report on knobs/dials not working or wiggling too much. Our training had us touch literally everything in the car that moved. Albeit, I'm not sure how much of that feedback was actually acted upon, based on the quality of some of those cars.
It annoys me about capitalism. There's a massive incentive for manufacturers to cut corners to save $100 on a $30k car, as they sell 10,000 cars and use the $1m to pay themselves a bonus about how great they are.
Almost everyone will want to pay $30,100 for the better product though, but the market can't differentiate on that.
Less design and engineering, sourcing and manufacturing of all that hardware too.