Creative professionals gained immensely through Apple's approach. If I'm a music producer, a film maker, a writer, a graphic designer, and so on, I gain immensely from a computer that just works 99% of the time. I don't need or want to spend time on thinking what's the best set of drivers I should install, or worrying about all the dependencies of this new open source program with no hint of UX-design I've just installed. And yet, anything that isn't exactly that is often dismissed as lower class by people who have learned that over years and years, and don't seem to understand that there's an entire world of good people who just want to apply their curiosity at a different level. That is, in my opinion, a limited world view. In my experience, it also does not happen both ways. People that can't do that (but maybe can master film coloring post-processing -- I invite you to give a stab at that, if you dare) have enormous respect of the low level tinkerers. The opposite is very often not through.