I've just read it myself and was very impressed by Richard Hipp's calm, courteous and honest demeanour. I would recommend this to anyone as a paragon of how to respond to a difficult situation.

I had exactly one interaction with him, too, whereby he shared with me a very long list of companies that he knew of which were hiring at the time, this would've been around 2012 or so. I got quite a few interviews as a result, and quite a few offers, FWIW, though I ended up taking a job with a company that wasn't on this list.

I understand both that he is and why he is such a polarizing figure. Just wanted to put my positive anecdote on the pile, since they seem to be a less common when he comes up in online comments.