It may just be my cynical view of the world but it just seems like more and more people are demanding higher and higher levels of service for things that they don’t pay much if anything for.
I play a game right now that is in Beta called Dual Universe. Some people paid for Kickstarter packages 5-6 years ago for around 40 bucks. The game has its areas for improvement to be sure, but some of the players are just horrible and abusive to the community. I know they paid 40 bucks for a vision some years back and maybe DU has overproduced a bit, but the abuse of the 40 or so staff that is trying to build an amazing game where you can build anything you can dream of with voxels is just unrealistic.