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Another story on the front page right now[0] from the WSJ[1] seems to imply that arbitration clauses fall apart when faced with a mountain of arbitration demands (75k+). Amazon is now seeking to remove its own arbitration clause for customers so that these can be consolidated into a class action lawsuit.

[0] https://news.ycombinator.com/item?id=27356550

[1] https://www.wsj.com/articles/amazon-faced-75-000-arbitration...

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Something like that happened to Doordash a little over a year ago [1] [2]. Workers wanted to start a class action, Doordash used their arbitration clause to stop that. Over 5000 workers then asked for arbitration, which would have cost Doordash around $10 million in arbitration fees.

Doordash then tried to get a judge to make it a class action. The judge felt that this Doordash was in this mess due to their own hypocrisy and declined their request.

[1] https://www.theverge.com/2020/2/12/21135474/doordash-workers...

[2] https://www.courthousenews.com/doordash-ordered-to-pay-12m-t...

I interviewed at Doordash when they were just starting. I think I would have been like employee number twelve or something. To this day, I have not interviewed with a founder that repelled me more.

absolutely brilliant

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