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If I ever have a company, I will have one email address -

thebuckstopshere@mycompany.com

I will then use a service like Amazon Mechanical Turk like to distribute the emails to proper internal addresses.

Using MT to sort email sounds like a terrible idea. You don't know what kind of sensitive data users send along with their support e-mails, you don't want to risk one of the mechanical turkers exploiting that.

Just use bayesian filtering, grouping email into topics rather than ham/spam.

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