It's not a lack of empathy, it's an understanding of the pernicious incentives you are creating with such a system.
I'm being forced to pay over half of my income into a ponzi scheme that i am and will never get anything worthwhile out of. This isn't good for anyone, and it certainly isn't good for the people who are working and providing value and having that value thrown into a raging fire.
This is nothing more than theft from the responsible to the irresponsible, with the associated long term issues.
When you have support these policies you need to understand that they will not and cannot help the people you seek to help.
All that happens is remove the need for people to be responsible and make good financial decisions, for the fact that "the state will save me".
But of course, the state can't, because social security in most countries is no more than very large ponzi schemes, supported by ever growing tax revenues and increasingly high retirement ages. But even that is not enough, in Portugal retirement benefits are expected to fall by half in the next 20 years.
And don't think these pernicious incentives don't exist and that peoples reliance on social security doesn't happen. That quote of "The state will save me" is almost word for word out of the mouth of friends and colleagues, with children and families, who despite being very well paid refuse to save and invest for their retirement, choosing instead to spend what they have today and only rely on social security for their retirement.
These are terrible incentives, and they will and have had predictable results.