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Nice writing. Nailed the right tone and level of detail. Feels like it came from humans.

I've wished for change overviews like this. Paypal policy changes in particular - when they send an email simply to say that their 10 page policy document has changed, that isn't helpful.

Law requires changes to policy to be notified, but doesn't require diffs.

Diffs would be very nice, as would some way of tracking those changes over time.

Opportunity for useful service?

The EFF diffs some, e.g. http://www.tosback.org/diff.php?vid=1736. That one actually suggests an improvement: You have to strain your eyes to find the difference. In other pairs, the differences stand out better.

>Feels like it came from humans.

Agreed. This is a hard thing to get right, especially with these kind of 'inhuman' legal/procedural issues.

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