I just don't get how it's difficult to reply or quote someone's message when it's such a basic chat feature.
Instead they invent weird code like "shrug" thinking it's funny during business chat.
Also I often get logged out of mobile app and notifications stop reaching which makes it very unreliable as a business tool.
They need to fix where it matters.
On logging out of mobile apps, often that's from an IT security policy to have sessions last only a fixed number of days from the last login.
We added a feature to automatically extend the session length based on the last login of a user--so inactive users get their sessions expired for security, and active users don't.
If you're a long time user of Mattermost you might need your IT admin to switch on the setting: https://mattermost.com/blog/session-expiry-experience/
It was set to be on by default in Mattermost v5.24.
Regarding replying, we've been working with our community on adding different options for threading: https://mattermost.com/blog/dev-sneak-peek-collapsed-reply-t...
From the blog post you can join the discussion on the topic if you like as well. We're very open to your feedback,
Just curious, have you enabled the GitLab-Mattermost plugin? https://github.com/mattermost/mattermost-plugin-gitlab#confi...
If it wasn't easy to find, that's on us, and we need to do a better job in making things more discoverable.