If Facebook, Adobe, Twitter, and Discord care about hosting their apps on PSN, then there can be a case that this is a general purpose usage that should be allowed. In reality, I imagine they don't and even if Sony/Microsoft were forced to open up that their competing stores would be as thriving as those Custom Firmware homebrew stores.
Point #2: ephemerality. There's a 99.999% chance that the PS5 and XSX will be succeeded in a decade by the PS6 and the Xbox Whatever. Would Adobe want to spend all that development time releasing photoshop for PS5, only to need to re-develop it for PS6 6 years later? For what is likely to be an entierly new OS?
in contrast, there's good odds that an app made in 2010 would still work just fine today, barring some outdated Api calls that Google/Apple made great strides to ease the migration on. So that security on not needing to change OS's every generation would incentivize development.