TLDR, IMHO: Get rid of the Small plan, make the Sandbox tier a much more generous free tier (1k/10k with logo), and charge more for the bigger plans. "First one is always free" kinda thing, so that devs can use your service for small projects (that don't cost you much) but then upsell it for broader enterprise-wide adoption on bigger projects.

As a dev, I have the opposite opinion: The low-end pricing is a barrier to adoption. $9/mo isn't much, but it's the difference between "Oh cool, I can immediately use this in some of our side projects!" and "Oh, I have to request budget approval for this, explain what it is to superiors who might not be in the IT dept, answer questions about why we don't do just build it ourselves, answer questions about vendor support and lock-in, etc."

It would cost more time for me to jump through all those hoops than to just use a standard CSV parsing library -- even though the workflow is vastly inferior -- because it's much less bureaucratic.

Other services often provide a more generous free tier so that devs (the first ones to try something, often) can use it in a real-world project, fall in love with it, and then sell the paid version (which could be much more than $99) to their superiors only when the prototypes have proven valuable enough to make a solid sales pitch.

I'm not a business consultant by any stretch, just letting you know that as a dev, I'd probably never bother using this because of the bureaucratic headaches involved with your pricing structure. Just my 2c.

Thank you! I just got a very similar suggestion.

What according to you should be the minimum pricing tier?