1: https://www.lendingtree.com/auto/car-makes-highest-average-c...
2: https://cleantechnica.com/2019/06/01/what-do-we-know-about-t...
> Tesla Models X, S, and 3 all have high customer satisfaction ratings on Consumer Reports, with the Model 3 earning a CR Recommended label.
I've often thought that this is a major inherent problem with trying to estimate the "quality" of a product or service by taking the average of user reviews. If a product has high ratings, does that mean it's actually better than the alternatives, or does it mean it has flaws that cause the more discerning and critical consumers to gravitate to other options?
My understanding is recommendation systems can attempt to model and compensate for such biases. (At least, I recall seeing descriptions of how this was done way back in the Netflix Prize days.) But recommendation systems usually have their own issues with transparency and trustworthiness.
What I frequently want is the answer to a very simple question: of people who have tried both of two options I'm considering, what fraction prefer one over the other?
There's very few people who have the same kind of non-bias as I do here but then again my single opinion is merely anecdotal.
Given that sandwich, it's in the same class as an iPhone and beats headphones. A non-flattering description would be "tinsel and tack parading as luxury and class" but honestly, that was my impression of the porsche boxster and bentley continental as well.
My orientation for luxury is certainly non-existent. I feel such "touches" are inconvenient and grandiose.
But like with beats headphones or to a lesser extent, the iphone, this acts as a filter. This product (model 3) isn't for me and I'm fine with hyundai's ioniq or kona ev.
So yes, I think it's more a personality type that the car attracts than anything else. But again, sample size of 1 here.
I'd expect the same kind of happiness response from Ford F-350 owners.
Happy people are more likely to buy Tesla?
* People with more money are more likely to buy a Tesla
* People with more money are more likely to be happy
Also, while I believe that money leads to happier people, I'd imagine people with who spend more money on a car are likely to be more demanding/particular about they want out of that car (e.g. I was very forgiving with issues with my used mini cooper but I get pretty annoyed at most issues with my Model S).