It's not about trusting the storage, it's that failures in components
not storage end up junking the storage in the repair. In all likelihood this board suffered some other sort of component failure (because if it was the flash, something would still boot and display). That 1TB flash device was perfectly good, and with only an ever so slightly compromised design could have been dropped right into a new board and the user would have left happy with "their laptop" still intact.
But now the poor guy needs to recover a huge partition from partial backups, and that sucks. And it was totally avoidable..
(FWIW: I don't understand your point about not trusting storage on laptops. Modern SSDs are extremely reliable. Sure they can fail, and you should always have a plan for what happens if they do. But in practice you should absolutely trust your laptop storage.)