Steve Jobs certainly looks like a great boss, calling the entire MobileMe team into an all-hands and asking them point blank why the fuck their software doesn't work.

http://news.softpedia.com/news/Steve-Jobs-Not-Shy-of-Using-t...

we can both play this game all day.

user experience is indeed a part of good engineering, but it's not the be-all and end-all, and eventually you will /always/ run into a place where you must compromise between a system which is well-engineered and one that behaves in accordance with user expectation.

this is why OS X doesn't have full ASLR and DEP, because it can cause applications to start crashing at random because they were poorly written in a way that used to be invisible.

this is why UAC on Windows Vista is a terrible experience, because even trusted applications need to prompt the user to make sure they approve of them executing on an administrator token.

this is why our operating systems still have to reboot while applying security updates, because long-running services and the kernel have to be replaced and there's no good way to do it seamlessly yet.