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Thank you for pointing this out- as individual stories our experiences are anecdotal but combined they paint a different picture. I was hesitant at first when I ordered mine and expected to have problems as others did.

I should also point out that I use an XPS 9570.

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I am happy for you, having a positive experience -- and partly because of that, slightly optimistic that Dell might improve my and my peers' situation.

And of course you are right: A single anecdote is just that, but a few more may paint a rather well-rounded picture.

Cheers

To build on what someone else had said- firmware updates may play a roll here. While I do think any manufacturer should test things before they ship I am grateful that Dell does seem to keep pushing updates for them.

I did install the latest firmware when I bought mine (early 2020) and was able to through Linux. I also had a few BIOS updates I had applied before I even bought the dock and do recall a few of the change log entries mentioning TB dock fixes. Perhaps the same will be true for your machine.

>To build on what someone else had said- firmware updates may play a roll here.

Yes, I am checking those.

Also with you on the firmware development process. Just wished I hadn't been such an early adopter ...

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